Tips to Become a Better Manager in 2016, Part 3

This is the third and last blog entry I will publish this month on how to become a better manager. These entries are based on the lessons I learned from the more than three decades I spent in the corporate world, both as an insider and as an external consultant.\r\n\r\nToday, I want to cover how strong managers are usually great coaches.\r\n\r\n1. They view themselves as coaches. They see it as part of their job description, whether it is spelled out in a document or not. They are constantly learning and improving this role. They have the same desire to excel in this skill as they do in pretty much everything they do at work. They want to be the best of the best.\r\n\r\n2. They are personally involved and accountable for the training and development of their employees. Though they may seek help from others, their actions clearly communicate to their employees how involved they are on their development.\r\n\r\n3. The pinpoint. When giving feedback or requesting a specific task, strong managers are extremely clear and precise on their communications. They pinpoint the behavior that needs to be improved. They validate 100 percent understanding of the feedback by asking employees to playback what they heard. They become world-class “pinpointers.”\r\n\r\n

\r\n\r\nFeel free to use the comments section on this page to ask questions or post comments.\r\n\r\nPercy M. Cannon\r\nAuthor, Consultant, Facilitator & Coach\r\

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