Tag Archives: leadership

Do You Want to Become a Servant Leader?

Servant Leadership is one of the top three qualities I admire in leaders. I first became aware of this concept when I read the book The Servant, by James C. Hunter. This book greatly influenced my last five years as a corporate leader, as I noticed common elements between my personal philosophy and the principles of servant leadership. It led me to commit to integrate them in the way I think and behave, inside and outside the business world.\r\n\r\nLet me outline the top three concepts from this book that represent the most effective leadership lessons:\r\n\r\n• “Leaders identify and meet the legitimate demands of their people, removing barriers, so they can serve the customer.” This is the best definition of servant leadership. It connects the internal role of the leader (removing barriers) with its external one (serving the customer). I not only see both roles connected, but interdependent. Both have to happen in unison, or employees will not perform at their best and the customers won’t buy.\r\n\r\n• Power vs. authority: The author defined power as “the ability to force or coerce someone to do your will because of your position.” He then defined authority as “the skill of getting people to willingly do your will because of your personal influence.” Which leadership trait are you most used to seeing around you? And which would you like to see being practiced more often by others and by you?\r\n\r\n• The author writes about how leaders have a personal mission statement of what they are about and what they stand for. Have you defined, in writing, what you want to be about and what you want to stand for? It’s never too early to develop this life-changing definition. And it’s never too late.\r\n\r\nLet me close with this Chinese proverb: “If you do not change your direction, you will end up exactly where you are headed.” Count on my help if you want to embark on this journey.\r\n\r\nPercy M. Cannon\r\nAuthor, Consultant, Facilitator & Coach\r\nwww.cannon.consulting

Are You Leading a Dysfunctional Team?

There are many reasons teams fail. If your team is not producing the desired results, watch this video to uncover the five typical reasons why teams underperform.\r\n\r\n

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 Introduction to The Five Behaviors of a Cohesive Team Model

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\r\nConversely, a productive, high-functioning team offers a lot of upside:\r\n• It makes better and faster decisions.\r\n• It taps into the skills and opinions of all members.\r\n• It avoids wasting time and energy on politics, confusion, and destructive conflict.\r\n• It avoids wasting time talking about the wrong issues and repeatedly revisiting the same topics because of a lack of buy-in.\r\n• It creates a competitive advantage.\r\n• Last but not least, it is more fun to be a part of!\r\n\r\nIn his best-selling book, The Five Dysfunctions of a Team, which has sold over 2.5 million copies, Patrick Lencioni recommends that team members work on five areas:\r\n\r\n1. Trusting one another: When team members are genuinely transparent and honest with one another, they are able to build vulnerability-based trust.\r\n2. Engaging in conflict around ideas: When there is trust, team members are able to engage in an unfiltered, constructive debate of ideas.\r\n3. Commitment to decisions: When team members are able to offer opinions and debate ideas, they are more likely to commit to decisions.\r\n4. Holding one another accountable: When everyone is committed to a clear plan of action, they are more willing to hold one another accountable.\r\n5. Focus on achieving collective results: The ultimate goal of building greater trust, conflict, commitment, and accountability is one thing: the achievement of results.\r\n\r\nIn my three decades in the business world I have seen (and been part of) several teams that were not operating optimally. I have implemented and observed several ways to improve team effectiveness. However, learning about this program was a big “aha!” moment for me, so much so, that I decided to become an authorized partner at the next available opportunity.\r\n\r\nIf you want to improve your team’s effectiveness, contact me to support you in implementing the “The Five Behaviors of a Cohesive Team” program, which builds on Lencioni’s book.\r\n\r\nPercy M. Cannon\r\nAuthor, Consultant, Facilitator & Coach\r\nwww.cannon.consulting\r\n

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