Nail These 4 Customer Service Moments And Watch Customer Engagement And Loyalty Soar

Four good tips attached. I want to highlight the importance of empowering your Customer Service employees to go “beyond the script”, on the spot, whenever the opportunity arises to do so. A rigid process may not allow the customer to be “wowed” when the opportunity to do so comes up.\r\n\r\nhttps://www.forbes.com/sites/micahsolomon/2018/08/03/nail-these-4-customer-service-moments-and-youve-got-it-made/#5fc016cc3ea2

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