Do You Want to Become a Better Manager in 2016?\r\n\r\nAt a recent talk I gave to a group of corporate employees, I was asked for the characteristics of a good manager. Here, I want to build and expand on the answers I gave.\r\n\r\nIn my 30+ years in the corporate world, first as a manager and then as a consultant and coach, I have interacted with senior executives, junior managers and corporate employees. From the combined lessons of these experiences and the available literature, I want to share three characteristics of strong managers:\r\n\r\n1. They hire the best. They look for top performers and do not compromise. Although they may seek help from internal human resources and external talent search professionals, they “own” the hiring decision. They set high standards for the profile of people they want to hire. They display a high degree of urgency but do not rush hiring decisions based on the urgency to fill an open position.\r\n\r\n2. They are servant leaders. They clearly articulate what they expect from their employees, via thorough job descriptions and a set of clear and few performance objectives. Likewise, they ask their employees what they need from them as their manager and hold themselves accountable to these expectations. They understand that by serving their employees they will maximize the odds of achieving the desired results.\r\n\r\n3. They coach their people. Three decades ago, I attended a workshop on “the manager as a coach.” It reinforced the importance of managers being accountable for their employees’ training and career development. As with hiring, they can always seek help from internal and external professionals, but the ultimate responsibility for developing their people is theirs.\r\n\r\nLet me close with a quote from the Management guru Peter Drucker: “Management by objective works—if you know the objectives. Ninety percent of the time you don’t.” Count on me to help you become a better manager. In my blog entries during March, I will provide further insights and suggestions on this topic.\r\n\r\nI need your feedback! I am working on an app and would like your help choosing its name. Can you please answer this one-question survey?\r\n\r\nPercy M. Cannon\r\nAuthor, Consultant, Facilitator & Coach\r\\r\n\r\nPS1: Use this link to buy my book, The Business Apostolate: Insights to Define and Achieve your Mission in Life, with a special discount for newsletter readers. Just enter code MU5Z7NLM.\r\n\r\nPS2: Use this link to subscribe to future newsletter issues.\r\n\r\n 

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