You have probably heard several times, and even memorized, The Golden Rule: “Do unto others as you would have them do unto you.” However, you may be less familiar with The Platinum Rule: “Do unto others as they would have you do unto them.” Last month, during a training session on Everything DiSC® concepts, which cover preferences and tendencies in how people interact with others, I heard a simplified version of The Platinum Rule: “Treat others the way they want to be treated.” It made me realize how we may erroneously assume that others want to be treated the way we want to be treated. If you are not living this rule and would like to incorporate it into the way you relate to other people, here are a few suggestions:
- Set this as a priority in your life: Post this rule in a visible place where you can be constantly reminded of it. It can be on your refrigerator or in your office, car, agenda or device.
- Ask: The easiest way to find out how the other person wants to be treated may be to just ask.
- Infer: Observe the other person’s behaviors and take an educated guess.
- Decode: If you have access to more sophisticated assessments like DiSC, leverage them, especially for key professional relationships.