I want to share the lessons I have learned about leadership team effectiveness, based on the workshops conducted with seven different corporate teams over the last 12 months.
I used the “Five Behaviors of a Cohesive Team” methodology, developed by the best-selling author Patrick Lencioni. If you are not familiar with it, click here to watch him explain it in a short two-minute video. I also used the Everything DiSC concept to determine the behavioral profiles of team members.
Here are the top three lessons learned:
- Creating a common language and a consistent and simple framework shared by all team members positions the team for higher business impact. I noticed it as the workshops progressed and validated it through the written evaluations received post-workshops.
- Generating “vulnerability-based trust” within team members is feasible and should be treated as a journey. Exercises like sharing personal stories and understanding the different DiSC profiles kick-started the process during the workshops, but ongoing work is required to keep building trust within team members.
- Developing a robust follow-up system is key to successfully implementing action plans. All workshops finished with clear action plans, agreed upon by the team members. However, the challenge is that these action plans compete with other established priorities and day-to-day responsibilities. Thus, a more robust follow-up system, easily integrated into team members’ current business processes, will be proposed in future workshops.