Live Up to a Higher Standard of Service

Another good customer experience story from Shep Hyken, where he challenges the readers to hold themselves to a high standard, one that will likely exceed the customer expectations. Have you set a high standard for the experience you want to give to your customers, in writing?

https://hyken.com/customer-care/live-up-to-a-higher-standard-of-service/?inf_contact_key=7383f3cf37a2c673048020e01383449fd18a532c4142cb79caf2b269de1401fa